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Whether you like it or not, phone calls are still people’s preferred method of communication when they’re looking to get in touch with their local pizzeria about a table booking, or food order.
When people want hot food – they phone.
So, despite what you might hear having a restaurant phone system that works well is as important in 2024 as ever.
Not only that, when setup correctly and connected to all of your systems, a modern phone system for your restaurant can transform the way you keep track of your clients, and reward loyal customers.
This article is intended to guide restaurant owners through what might seem like the unnecessarily complicated acronyms, abbreviations and complex terminology in the world of business and restaurant phone systems.
As a restaurant owner in the Dallas Fort Worth area, you know that a reliable phone system is crucial for managing reservations, takeout orders, and customer inquiries. A well-designed phone system can streamline your operations, improve customer service, and ultimately boost your bottom line. In this article, we’ll explore the best phone systems for restaurants, focusing on the key features to look for and the top providers in the DFW area.
When choosing a phone system for your restaurant, consider the following essential features:
There are several types of phone systems available for restaurants, each with its own advantages and disadvantages:
These systems use physical phone lines and are known for their reliability, but they can be expensive and lack advanced features.
VoIP systems use the internet to make and receive calls, offering cost savings, flexibility, and a wide range of features.
These systems combine elements of traditional landline and VoIP systems, providing a balance of reliability and advanced features.
Cloud-based phone systems are hosted entirely online, offering easy scalability, low upfront costs, and remote access.
For many restaurants, VoIP phone systems offer the best combination of features, affordability, and flexibility. Some of the key benefits include:
VoIP systems can be up to 50% cheaper than traditional landline systems, according to a study by the Small Business Administration.
With VoIP, you can easily add or remove lines as your restaurant grows or your needs change.
Modern VoIP systems offer high-definition audio and reliable service, ensuring clear communication with your customers.
Many VoIP systems can be set up quickly and managed through user-friendly online portals.
If you want a properly setup and thoroughly thought-through restaurant phone system, you’re going to want a professional to install it for you. Below are some recommended installers, or DIY phone system options too.
Known for professionalism, speed of work, and completing a thorough job – NTI Technologies comes highly recommended.
It’s no wonder we’ve got over 178 reviews with an average rating of 4.9 out of 5 on Google.
With a ton of happy customers like Jennifer:
If you’re looking for some DIY options, here are some recommended VOIP phone systems for Restaurants:
8×8:
Grasshopper:
Mitel:
Ooma:
Phone.com:
Dialpad:
Other notable options include:
When comparing providers, consider factors like pricing, features, customer support, and contract terms to find the best fit for your restaurant.
Ultimately, you need a system that works well straight away. Missed calls means missed customers. The cost of not getting your phone system setup properly from the word go is too high to risk.
In addition to the features and benefits outlined above, consider the following factors when selecting a phone system for your restaurant:
By carefully evaluating your options and selecting a phone system that meets your restaurant’s specific needs, you can improve your operations, enhance customer service, and set your business up for long-term success in the competitive Dallas Fort Worth restaurant market.